1–2 minutes
Quick Definition
Impersonation scams occur when fraudsters pose as trusted transportation partners to gain access to freight, data, or payments.
Impersonation is the foundation of modern freight fraud.
Fraudsters may:
- Use look-alike email domains
- Hijack legitimate accounts
- Forge documents
- Misuse real carrier identifiers
The goal is simple: appear trusted long enough to extract value.
Real-World Scenario
A dispatcher receives an email from what looks like a known carrier requesting updated pickup details. The domain differs by one letter. The load is redirected—and stolen.
Why Impersonation Scams Work
People trust familiarity. Fraudsters exploit routine, urgency, and assumptions.
How NMFTA Helps
Education, identity verification, and standardized trust signals reduce reliance on appearances alone.