Freight fraud happens in the moments you can’t afford to get wrong: the first call.
When carriers reach out to cover your loads, are you asking the right questions—or just checking the right boxes?
This practical one-page workflow from the Freight Fraud Prevention Hub gives your team a step-by-step system to take control of every carrier interaction, verify legitimacy through real operational knowledge, and spot red flags before it’s too late.
What This Workflow Helps You Do:
- Take control of inbound carrier calls from the start;
- Ask targeted questions that fraudsters can’t fake;
- Quickly separate legitimate carriers from bad actors; and
- Standardize vetting across your entire team.
Whether you’re a broker, shipper, or operations leader, this is a plug-and-play framework you can implement immediately—no complex tools required.
Don’t let fraud slip through the cracks—equip your team with a smarter way to vet carriers.
Watch: Master the Soft Skills Behind Carrier Vetting
This short clip breaks down real-world tactics fraudsters use, and why having a structured workflow matters.
About The Freight Coach Podcast
The Freight Coach Podcast, hosted by industry expert Chris Jolly, delivers real-world insights, strategies, and conversations designed to help transportation professionals operate smarter and more profitably. With a focus on freight brokerage, carrier operations, and industry trends, the podcast cuts through theory to provide practical, actionable guidance you can apply immediately.
Chris Jolly brings years of hands-on experience in the freight industry, sharing frontline perspectives on topics like carrier relationships, operational efficiency, and fraud prevention. Through weekly episodes and educational resources, The Freight Coach Podcast equips brokers, carriers, and logistics professionals with the tools they need to navigate an increasingly complex freight landscape. Learn More >